Customer Support
Context Help
If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A popup will appear. It contains exhaustive information about all the operations that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly get back to your work.
Video Tutorials
We have an extensive selection of educational video clips illustrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the answer you are looking for, take a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by actual persons and provides practical solutions. We periodically "revamp" our FAQ database with new entries so as to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, we have a fantastic team of client support engineers available 24x7 and eager to help you with any query. Each support ticket you open will be replied to within sixty minutes (the average support ticket response time being approximately 20 mins), so you will not have to wait a long time to get an answer to your question.